Delivery information for Coventry Medical Supplies and Equipment

Delivery Policy: All goods quoted for delivery shall be delivered to the address instructed by The Customer. The cost of goods delivered will be charged to The Customer as defined in the details of delivery charges in The Company's current published price list, or on the web site. Although guidelines have been provided, specific times and dates for delivery cannot be guaranteed. The Company shall not be liable for any loss whatsoever caused by non-delivery or delay in delivery. Coventry Medical Supplies require a 14-day waiting period before being able to trace, replace or refund lost items.

Dispatching your Goods: Coventry Medical Supplies opening hours are between 9am and 5pm Monday to Friday, and our sales team will be happy to deal with any queries you might have during these times. Any orders placed before 3pm Monday - Friday will be dispatched immediately, providing that all goods are in stock and all details are correct (including any delivery, invoice and payment details). All orders placed after 3pm Monday - Thursday will be dispatched the following day. For any order placed after 3pm on Friday, or over the weekend period, we will try our best to dispatch the same day, however, if not the goods will be dispatched on the following Monday morning.

Delivery Methods, Times & Charges Coventry Medical Supplies use various delivery methods, dependant upon the weight of the parcel. These methods include 1st Class Royal Mail and Courier delivery services. Delivery usually takes 3 working days from date of posting, but may take longer if circumstances beyond our control disrupt postal services. Alternatively, for a quicker delivery you can have your items sent via the next day service. Customers should note that all delivery times stated are provided on a guideline basis only and therefore cannot be guaranteed.